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Who we are

When we say ‘we’, ‘us’ or ‘CitiWoka’ it’s because that’s who we are and we own and run this website.

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Our website address is: https://citiwoka.com.

What type of personal information do we collect

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We also collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: usernames, member names, email addresses, other contact details, payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data.

How we collect personal information

We may collect personal information directly when you provide it to us, automatically as you navigate through the CitiWoka website or through other people when you use services associated with the CitiWoka website. 

When you provide personal information to us via the website you’re consenting to us collecting and using that information in line with this policy and the user terms. You are likely to provide personal information when you complete membership registration and buy, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication. 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our website.

When may we disclose your personal information?

We may disclose personal information to people like:

  • Subcontractors and service providers who assist us in connection with the ways we may use personal information.
  • Our professional advisers (lawyers, accountants, financial advisers etc).
  • Regulators and government authorities in connection with our compliance procedures and obligations.
  • A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase.
  • Other people where we are authorized or required by law to do so. 

How do we store your personal information?

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate.

How can you access your personal information

You can access some of the information that we collect about you by logging in to your account on CitiWoka website. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. 

Cookies and web analytics

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

Cookies do not include your personal information. It is some information to exchange data between our server and your browser to give you best experience when using CitiWoka website. 

Cookies contain information below:

  • your IP or proxy server IP.
  • basic domain information.
  • your Internet service provider is sometimes captured depending on the configuration of your ISP connection.
  • the date and time of your visit to the website.
  • the length of your session the pages which you have accessed.
  • the number of times you access our site within any month.
  • the size of the file you look at.
  • the website which referred you to CitiWoka website.
  • the operating system which your computer uses.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Log data

If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How can you contact us

If you have any questions about our privacy practices or you have any concerns about how we have been managing your personal information, please contact us via email at info@citiwoka.com 

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